ScentAir Home is committed to your 100% satisfaction. If you are not completely satisfied with your ScentAir Home product or your product has been determined to be damaged or defective, ScentAir Home will issue a full refund for most items returned within 14 days of original shipment.

ScentAir Home WILL NOT provide a refund for the following items:
    - Opened fragrance cartridges
    - Shipping and handling fees

To return an item purchased from ScentAir Home:
All clients wishing to return an item to ScentAir Home should first call 1-866-SCENTAIR (1-866-723-6824) to obtain a Return Authorization Number  which must accompany the returned shipment. Items that are returned without a Return Authorization number will not be accepted.

Returns are to be shipped back to ScentAir Home at the address below with the Return Authorization number clearly written on the outside of the box, and a written explanation for the return included inside the box. Once we receive your return, we will immediately issue a refund to the credit card used to place the initial order.

ScentAir Technologies
ATTN:  Home Returns
14301-G South Lakes Drive
Charlotte, NC 28273

Questions about returns can be answered by calling the ScentAir Home Client Relations department at 1-866-SCENTAIR (1-866-723-6824).